|Founder and Executive Director of The EPIC Foundation
Dr. N. Karen Thames, PsyD, Licensed Clinical Psychologist
Dr. N. Karen Thames graduated with her Doctorate in Clinical Psychology from the Chicago School of Professional Psychology in 2005. She worked primarily in the private practice setting with specializations in trauma, women’s issues, marital therapy, and chronic illness. Dr. Karen offered therapy to individuals, families and couples. She very much so viewed her profession as a fulfillment of her God given purpose in life.
Several years ago, Karen began having symptoms that could not be explained including unexplained rapid weight gain, muscle weakness, memory loss, and the sudden onset of diabetes, high cholesterol, and hypertension. She even became completely bedridden. After being increasingly ill for over five years, Karen discovered that she had Cushing’s Disease after watching a Cushing’s episode on the Discovery Channel show, Mystery Diagnosis. She had fought so hard to get an explanation about what was wrong to no avail. However, after discovering she had the same symptoms as the Cushing’s patient on Mystery Diagnosis, Karen asked her local endocrinologist to start testing her. With hesitation, he finally agreed, and she did, in fact have Cushing’s Disease. Dr. Thames sought treatment from a team of specialists in Seattle, WA at the Seattle Pituitary Center because of their expertise and on November 16, 2011, she had life changing brain surgery in which a tumor was removed from the left side of her pituitary.
After one year of remission after brain surgery, Karen learned that Cushing’s was back. A recurrence of Cushing’s was confirmed by several more months of testing. After weighing all available options, Karen moved forward with having a Bilateral Adrenalectomy on August 21st, 2013, in which both of her adrenal glands (which sit on top of the kidneys) were removed. This was her cure, finally, from Cushing’s Disease! Now, Karen is left with a lifetime of adrenal insufficiency. As a result of the Bilateral Adrenalectomy, Karen is steroid dependent for life and must follow strict maintenance in order to avoid adrenal crises, which can lead to a fatality. However, beating Cushing’s, though a difficult decision, made this choice worth it. Karen currently has ties to both the Cushing’s and Addison’s communities.
Dr. Karen has become a strong voice in the Cushing’s community. With the goal of spreading awareness and encouraging empowerment; she has assumed the role as a Cushing’s patient advocate. Karen has the goal of shedding light on this rare illness that is diagnosed in 1-3 of every million people.
Karen speaks to the needs of those surviving chronic illness and posts educational videos to address the emotional processes of those living with a chronic illness. These videos also include answers to the “Ask Dr. Karen” series where Dr. Karen answers various viewers’ questions on issues related to chronic illness. These can be found on: http://www.youtube.com/drnkarenthames
Dr. Karen is the Executive Producer along with CoProducer and director filmmaker, Marc Harris, on the feature length film, Cushing’s Documentary: “Battleground Diagnosis: The War to Survive Cushing’s Disease/Syndrome”. Dr. Karen Thames felt inspired to use her skills to give back to the community that has given so much to her. She believes in the power of connectedness and community and has been proud to be named an advocate in the chronic illness community! Thus, she founded The EPIC Foundation!
Together, WE are EPIC!!!
Dr. Karen can be reached via e mail at firstname.lastname@example.org or phone at 888-862-5554 Ext. 700 Toll Free
|Senior Director of Operations
Carolyn lives in Buffalo, NY with her husband and 2 cats. She works fulltime as a Workforce Analyst for a cloud services company based in Silicon Valley and spends her free time exploring the world of food through her exotic meat private chef service. She is also an avid advocate for small business and consults startups through business planning, funding, and financial forecasting.
Carolyn was diagnosed with Cushing’s Disease in 2009 and had her first of two pituitary surgeries that same year. She went on to have her adrenal glands removed before being declared cured from Cushing’s and began her life as an Addison’s patient. She has been an active part of the Cushing’s community since first self-diagnosing herself from a House MD episode. She has helped to educate many about self-advocating with doctors and pushing through until resolution. Carolyn is excited to be a part of EPIC as a means to continue to educate and campaign for those with life altering chronic illness.
The EPIC Foundation is proud to announce Carolyn Pilgrom as Senior Director of Operations! Carolyn oversees The EPIC Foundation staff, including all EPIC directors, specialists, and volunteers. She is the glue that helps to sustain our mission and our dedication to our patients.
Carolyn can be reached via e mail at email@example.com or phone at 888-862-5554 Ext. 703 Toll Free
Director of Advocacy and Outreach
Meagan Jenkins is the Director of Advocacy and Outreach for The EPIC Foundation. She advocates for the chronic illness community and works hard to increase awareness and represent the voices of our community! Meagan is a Cushing’s Disease survivor, herself, and has devoted her life to giving back and helping others. Meagan will ensure that our patients are truly advocated for and supported!
A message from Meagan Jenkins:
Hello there! I am so eager and happy to help you along your journey ANY WAY that I can.
My name is Meagan. I live in Wisconsin & am the mother of 3 beautiful kids & am married to my best friend Matt, who constantly reminds me why I still continue to fight thru the recovery of Cyclical Cushing’s.
I have a heart to help those around me, and those in need. I do not feel any patient should have to go over 17 years without a diagnosis like I did.
My fight has grown my passion and compassion like I cannot explain. I have had others in my fight like Dr. Karen who helped me in ways I will forever be grateful for, and hope to repay some of that goodwill thru The EPIC Foundation!
I am so delighted that you have found this page, because together we will figure this out. We will fight this. You are not alone!
“When the world says give up, Hope whispers…Try it one more time.”
Never giving up on YOU~ Meagan
Meagan can be reached via e mail at firstname.lastname@example.org or phone at 888-862-5554 Ext. 714 Toll Free
|Director of Mental Health Services and Case Management
The EPIC Foundation proudly announces Alicia Held as Director of Mental Health Services and Case Management!
Personally, Alicia Held lives in Arizona with her husband and teenage daughter. Alicia has always had a desire to help others and that is why she completed a Master’s Degree program in Social Work in 2002. Alicia has extensive experience as a Social Worker with a broad range of clients from Pediatric Medical Social Work to being a Counselor for children in state custody. She loved working with children, especially those who had faced trauma. Alicia believes in community. She genuinely has the desire to help others and has graced so many people’s lives because of it!
Unfortunately, Alicia had to leave full time employment due to being diagnosed with Cushing’s disease in 2009. In 2010 she had brain surgery to remove a tumor on her pituitary gland. Alicia has been fighting the long-term effects of Cushing’s for many years since, and has also needed another surgery to remove her adrenal glands, which has left her with Addison’s Disease. Alicia continues to advocate for those in the Cushing’s community including desiring better and more consistent diagnostic means as well as better treatment options that provide a cure at a much higher rate than is currently available. In addition, she is passionate about educating both the public and the medical profession about Cushing’s Disease, especially the understanding of how this is a multi-system disease that affects both mind and body and can cause permanent damage, that although may not be visible, is no less life- altering.
The EPIC Foundation is thrilled to have Alicia as our Staff Social Worker! We believe in taking care of the whole person and we know that only addressing the medical issues do not account for every aspect of your needs. We explore the psychological impact of chronic illness and provide emotional support for it. We advocate for you and for your needs, including insurance denials. Additionally, we explore resources for our members that will help them to live the most optimal lives possible!
Alicia can be reached via e mail at email@example.com or phone at 888-862-5554 Ext. 704 Toll Free
|Director of Patient and Caregiver Support
Erin Gallagher currently resides in Cincinnati, Ohio with her partner and three dogs. She is eager to finally begin her lifelong soul mission, which is to help others and offer love and support throughout life’s challenges. Erin is a Cushing’s Disease and Addison’s Disease warrior. After having two failed pituitary surgeries and a bilateral adrenalectomy, Erin battled hard to become the new her. Her passion is to educate others about the struggles in finding a diagnosis and about the challenges Cushing’s Disease and Addison’s Disease warriors face.
She graduated from the University of Dayton with a degree in psychology and communication, and has a well versed career in the dental field, provider relations/credentialing and business management. She currently works full-time for a dental office. Her background in careers, as well as her challenges she has overcome, make her an amazing Director of Patient and Caregiver Support. You will find her to be the perfect blend of strength with a heart of gold. She will help you find the new you on your journey as well as be your loyal support.
In her free time, you will find Erin living life to the fullest. She loves hiking on trails and loves being outdoors. Even though Erin has Addison’s Disease, she does not let that stop her from leading a normal life. She wants to help others be able to do the same. One of the quotes that Erin lives by is, “Do not go where the path may lead, go instead where there is no path and leave a trail.”
~Ralph Waldo Emerson
Erin can be reached via e mail at firstname.lastname@example.org or phone at 888-862-5554 Ext. 715 Toll Free
|Director of Website and Business Data
Amber Nicholas-Patterson is an instructional technologist with a background in learning design for online learners, web design and video game design. She is a graduate of both Shepherd University (B.S., Computer Science), and Purdue University (MS.Ed., Learning Design & Technology). She currently runs a video game design program both with and for high school students.
Amber lives in WV with her wife and cats, and loves taking in independent and foreign cinema with her local film club as frequently as possible.
Amber is a survivor of Cushing’s Disease and is now in treatment for hypopitiutaryism. She is excited to join The EPIC Foundation as the Director of Website and Business Data! She is looking forward to utilizing her time and skills to give back to a community that once helped her save her own life.
Amber can be reached by e mail at email@example.com or by phone at 888-862-5554 Ext. 713
Dr. Tanya Warren is the Pharmaceutical Liaison for The EPIC Foundation. We are honored and proud to have such an amazing asset to our Staff! The Pharmaceutical Liaison plays a very instrumental role to our foundation. Our Pharmaceutical Liaison helps us maintain a collaborative relationship with our medical networks and professionals, pharmaceutical companies, and other professionals who are interested in helping us with our mission and serving the chronic illness community. Our pharmaceutical liaison also engages in academic research that will benefit our members. Finally, Dr. Warren provides a medication therapy service where she answers patients’ questions regarding their medications and is accessible by e mail or by phone.
Dr. Warren obtained her Doctorate in Pharmacy (Pharm.D.) from the University of Missouri-Kansas City in 2004. She has extensive experience as a Pharmacist in the hospital setting and comes to us with a unique understanding of the chronic illness population. Personally, Dr. Warren is a survivor of a rare life threatening illness called Cushing’s Disease. She understands the value of self-advocacy and has fought, tirelessly, for her own health!
Dr. Warren is a member of The EPIC Foundation and wants to make a significant contribution to other members and to the chronic illness community! She is an invaluable asset to the foundation!
Dr. Tanya Warren can be reached by e mail at firstname.lastname@example.org or via phone at 888-862-5554 Ext. 721
Director of Development and Networking
Public Relations Specialist
Cheryl Dunlap is the Director of Development and Networking for The EPIC Foundation. She also is the Public Relations expert for the foundation and assures that we maintain important connections with those who are passionate about our mission and vision. Cheryl has a very broad and eclectic professional background. She has had different types of jobs including government jobs, jobs in cosmetology, and event planning.
Cheryl’s event planning was born of a desire to fill the gap of the lack of quality entertainment options for the over 30 set; she formed a company that now coordinates weddings and special occasions.
During these burgeoning entrepreneurial years, Cheryl also addressed the need to further her education. While raising a young daughter, Cheryl completed her GED and obtained her Bachelor’s degree in Political Science from Barat College in Lake Forest. Because of the supportive environment, Cheryl desired to give back to students like her, and remained in higher education, working in a variety of positions. She went on to complete her MS in Organizational Development and Training from Webster University.
Cheryl Dunlap is the producer and host of Soul Suite, a radio show devoted to independent artists, returning stars, entertainers and entrepreneurs. If it’s new or different, the “Suite Lady” brings it to you in depth on Wednesday nights at 7p.m. on WRLR 98.3 FM in Lake County.
Cheryl’s love of music began as a teenager and remained a passion throughout adulthood, where in college Cheryl began her radio career as an intern at WNUA 95.5 FM in Chicago. Learning the radio business while working with the legendary Ramsey Lewis was a dream come true, and sparked the beginning of her career.
As an Event Producer with the Neo Soul Explosion in 2005, a concert promotion company devoted to ushering in the rebirth of soul music to Chicago, Cheryl wore many hats in helping to bring the hottest up-and-coming and independent acts to Chicago each summer. Artists such as John Legend to Raheem DeVaughn graced the Neo Soul Explosion stage during their rise to the top.
The Suitelady is currently on a mission of a musical revolution with her radio show, Soul Suite. Keeping her eyes and ears out for the new and different in entertainment and philanthropy, the Suite Lady also gives a platform to authors, actors, filmmakers, philanthropists, and tastemakers from across the country to share their work with the listeners. Her show includes an interactive chat room, allowing the listeners to weigh in and contribute.
Cheryl has been a huge supporter of the Cushing’s community for years. She uses her position as producer and host of her radio program to increase awareness. Cheryl has a heart for the chronic illness community, which motivated her decision to work with The EPIC Foundation. The EPIC Foundation is proud and honored to have Cheryl Dunlap as our Director of Development and Networking!
Cheryl continues to work hard to increase visibility of The EPIC Foundation so that we can be a voice for the voiceless! She stands behind the goal of empowering the chronic illness community! Cheryl also works to engage others who believe in the vision of The EPIC Foundation and those who desire to support it!
If you are interested in developing a partnership with The EPIC Foundation, please contact Cheryl Dunlap.
You may also contact Cheryl if you are interested in connecting with Dr. Karen and EPIC Foundation staff for an interview or speaking engagement.
Cheryl can be reached via e mail at email@example.com or phone at 888-862-5554 Ext. 722 Toll Free
Marketing and Branding Consultant
As a speaker, author and empowerment coach, DaVita credits the many life experiences and obstacles that she has overcome during her life as the driving force behind her God-given assignment to support other women by encouraging them to become amazing on purpose.
Saddled with an unexplained medical crisis in 2012, DaVita fought through stress, depression, frustration and at times anger, to reclaim her health and renew her life. Vowing to never give up on herself, she wanted answers. Her tireless medical self-advocacy finally led to the diagnosis of a rare and life-threatening disease called Cushing’s Disease. After this diagnosis and the discovery of a tumor on her pituitary gland, having learned more about this disease, DaVita’s faith and determination to become healthy became even stronger. In 2014 the tumor was successfully removed however, she was re-diagnosed and faced her 2nd brain surgery in 2017 to remove a tumor.
In March of 2015, DaVita founded her company, empoWermentNOW, LLC to provide empowerment and coaching support for women to help them to identify and reach their life goals despite their circumstances.
DaVita’s number one role is being a mother to her amazing 13-year old daughter, Aniah Rose. DaVita holds a bachelor’s degree in social work and a master’s degree in health administration and has over 15 years of experience helping people in the healthcare sales field. In September 2016, DaVita celebrated the release of her first self-published book titled, Tell the Whole Story: Embrace Your Journey To be Amazing on Purpose. Tell the Whole Story examines DaVita’s transparent life experiences in areas of childhood abuse, emotional turmoil, adult physical and emotional illness to show the importance of embracing one’s entire life journey to overcome and achieve success on purpose and without apology.
DaVita’s most recent accomplishments include her girls mentoring program, her virtual group coaching membership program and the release of her Achieving your Amazing Goals Planner: 2018 edition. The EPIC Foundation is proud to announce DaVita Garfield as its Marketing and Branding Consultant. With DaVita’s help, EPIC plans to reach the highest level.
DaVita can be reached via e mail at firstname.lastname@example.org or via phone at 888-862-5554 Ext. 702 Toll Free
J. Elizabeth Lawrence Dixon, MSW, LMSW
Contributor & Medical and Mental Health Social Worker
Elizabeth Lawrence Dixon (Jenn) became ill in late 2009 and went without a Cushing’s Disease/Syndrome diagnosis for 4 years. At the beginning of her journey through illness, she moved across the country to the state of AZ beginning her public service as an AmeriCorps VISTA working in schools. Social advocacy and community action led her to the decision to start a Master of Social Work program in 2010 that was put on hold a year later due to declining health. In 2011 she took her first job in crisis and it was a perfect fit for her. While she struggled with an increase in symptoms she continued to work in crisis and psych facilities in Maricopa County, implementing evidenced based interventions to keep people safe and help them on their road to recovery.
In 2013 she was accepted into a study at The National Institute of Health where she was diagnosed with a tiny tumor on her pituitary gland. Due to the cyclical nature of her form of Cushing’s it took another year to receive surgery at NIH. J. has been in recovery since August 25th, 2014. Shortly after her surgery she became pregnant with her and her husband’s first child who was born healthy on September 11th, 2015. She has a Bachelor of Specialized Studies in English Creative Writing & Gender Studies from Ohio University (2008) and a Master of Social Work from Walden University (2016). She is currently pursuing a Doctor of Social Work and is currently a Travel Social Worker, going from state to state learning new things and meeting exceptional people along the way.
J. Elizabeth Lawrence Dixon can be reached via e mail at email@example.com or phone at 888-862-5554 Ext. 701 Toll Free
Born and raised in Evanston, IL, an accomplished educator and entrepreneur. ShaRita is the founder of Life’s Little Buttons: Where Attention to Detail Matters, LLC.
After completing her educational career at National-Louis University and Concordia University, ShaRita’s passion for events, people and education led her to the entrepreneur sector. Prior to devoting herself to her business full-time, she worked, planned, and consulted on events in several different states landing back home in Illinois.
ShaRita’s gifts of personalization, organization, creative imagination and attention to detail, have earned her a reputation of excellence as an event planner and organizer. ShaRita will execute your concepts flawlessly while maintaining a pleasant, calm and helpful demeanor to ensure an amazing experience for you and your guests.
ShaRita believes in giving back to the community on her own and through her sororities, Delta Sigma Theta, and Delta Kappa Gamma. She lives for volunteering, sponsorship and creating standards of excellence and raising the bar of professionalism.
In her spare time, ShaRita enjoys being a sister and an auntie. The EPIC Foundation is proud and honored to have ShaRita Alexander as their Event Coordinator!
ShaRita can be reached via e mail at firstname.lastname@example.org or phone at 888-862-5554 Ext. 711 Toll Free
|Patient & Caregiver Advocate
Cassie Nicholas-Patterson is a patient and caregiver advocate for the EPIC Foundation. Cassie is both a patient and a caregiver in her personal life. She lives with bipolar I disorder, and she cares for her wife who is a survivor of Cushing’s disease and as a result, now lives with panhypopituitaryism.
While being educated at Shepherd University in the eastern panhandle of West Virginia, Cassie studied a myriad of topics. Among those she found most interesting were classes involving human behavior, psychology, women’s studies, and music (vocal). After graduating with an RBA from Shepherd, Cassie continued her education by studying some Master’s courses at Villanova University in Human Resources. However, due to her bipolar disorder, Cassie was unable to complete her Master’s degree. Although this was not an ideal turn of events, she persisted in pursuing other ways to fulfill her life and make a difference in the lives of others.
Cassie has a long history of working with individuals with special needs. In fact, her older sister, Damaris, has profound intellectual and developmental disabilities. Cassie has also worked as a social services coordinator assisting low-income individuals find necessary resources for survival.
Cassie loves to spend her time reading about obscure topics and volunteering for platforms that assist people in finding the help they need and deserve. Together, she and her wife live with her sister and three cats. Cassie lives life to help, and she would love to hear from you.
Cassie can be reached via email at email@example.com or via phone at 888-862-5554 Ext. 707. Together we are EPIC!
|Patient & Caregiver Advocate
Mary Dailey has been with her husband for twenty-two years. Together they have two children and they currently reside in Northeastern Ohio. Mary comes from a large military family. For that reason, she has traveled the world and is bilingual. Her second language is Italian. Mary has an ear and love for other languages and cultures and embraces diversity. Mary has volunteered a great deal in her life and has worked countless hours helping military families by volunteering with organizations like Army Community Services and the American Red Cross. In the final trimester of her first pregnancy in 1999 she became symptomatic of Cushing’s Disease. It was not until 2003 that she received a diagnosis after she went to her OBGYN for answers because she began having irregular periods, excessive weight gain with crazy mood swings, and noticed physical changes in her face and body. Thankfully, her doctor had met Mary before she had become ill (when she only weighed 125 pounds) so when he didn’t recognize her at her appointment he knew there was something clearly wrong. After doing some blood work to check for PCOS and seeing a significant abnormality, he referred her to an endocrinologist. Mary’s endocrinologist ordered several tests including an MRI which showed that she suffered from Cushing’s Disease.
During her journey with Cushing’s, Mary developed secondary illnesses such as type two diabetes and hypertension to name a few. After several reoccurrences with pituitary tumors, her doctor at the Cleveland Clinic suggested the Gamma Knife radio surgery which she happily agreed to do. Finally, after years of medications like Ketoconazole and Korylm she decided to have a bilateral adrenalectomy so that she could beat Cushing’s for good. It required some lab work to see if she was a candidate for the surgery. After going in for results of the tests and a multitude of prayers from her husband and loved ones, she discovered that she was in remission in 2016 and no longer needed the BLA!
Throughout her struggles with chronic illness, Mary was blessed with so many wonderful people who reached out to her in the Cushing’s community. Dr. Karen Thames was one of her sources of inspiration and because of her mission and vision she chose to pay it forward and make a difference in others’ lives who are battling chronic illness. Mary is deeply influenced by her faith and her love for helping others. She greatly admires Mother Teresa and her life’s works. One of her favorite quotes is “Spread love everywhere you go. Let no one ever come to you without leaving happier.” Mary’s goal is to do just that by sharing EPIC’s mission which is Empowering People with Invisible and Chronic Illness.
The EPIC Foundation is proud to have Mary Dailey on staff as a Patient and Caregiver Advocate!
Mary Dailey can be reached via e mail at firstname.lastname@example.org or via phone at 888-862-5554 Ext. 706 Toll Free
Together, WE are EPIC!
|Patient & Caregiver Advocate
The EPIC Foundation proudly announces Alison Crawford as a Patient and Caregiver Advocate! The role of the patient and caregiver advocate involves providing support to patients with chronic illness as well as caregivers.
Alison belongs to a team that makes calls to patients, responds to written correspondences, and promotes advocacy to patients who want to thrive with chronic illness! Alison is just a phone call away and is committed to providing the kind of support that she has sought throughout her own journey. This team is also available to caregivers who seek support from our foundation!
Alison, herself, has had a long battle with a rare life-threatening illness, called Cushing’s disease. She has done everything in her power to self-advocate, self-empower, and get an adequate diagnosis and treatment. Alison is also passionate about increasing awareness of rare illnesses including Cushing’s disease.
Alison attends conventions and rallies that help to raise awareness including a gathering in Washington D.C. for rare disease day in February. If you are a patient or caregiver in need of support, call Alison today!
Alison can be reached via e mail at email@example.com or phone at 888-862-5554 Ext. 710 Toll Free
|Patient & Caregiver Advocate
Elizabeth Grenon lives in Dawson City, Yukon, Canada with her husband and three dogs. If you ever watched the TV show Gold Rush, Dawson is the place that they refer to as the Klondike.
She was diagnosed with Cyclical Cushing’s in 2008 and has since had two failed pituitary surgeries and a CSF leak that caused meningitis, a bilateral adrenalectomy (Addison’s Disease), Rapid Arc Radiation (similar to gamma knife radiation) and after everything is currently diagnosed with Nelson’s Syndrome.
She is excited to have the opportunity to help and support people in the way she was helped during her ongoing battle with Cushing’s. Through all her struggles she was able to connect with other people just like her, people who could truly empathize with her and what she was going through and she wants to pay that forward.
One of her favorite quotes that has helped her keep moving forward and knowing that everything happens for a reason is by Wayne Dyer;
“Each place along the way is somewhere you had to be in order to be here.”
Elizabeth can be reached via e mail at firstname.lastname@example.org or phone at 888-862-5554 Ext. 709 Toll Free
The EPIC Foundation proudly announces Janine Gilbert as Senior Editor. Janine has been a strong advocate in the Cushing’s community for the past several years. Janine has made it her mission to increase awareness of this life threatening illness that is diagnosed in 1-3 of every million people but impacts so many more people than we realize.
Personally, Janine is a survivor of a very rare form of Cushing’s Syndrome. She went years without a diagnosis and finally received help from the team at The National Institutes of Health (NIH) in Maryland.
In her own words, “Cushing’s Syndrome is a rare and silent killer. It is often misdiagnosed or not even diagnosed because the main symptoms are high blood pressure and obesity. I want to help people be able to understand the symptoms and be informed enough so they don’t have to endure what I endured. If undiagnosed, Cushing’s Syndrome can cause irreparable damage and even death. I only hope that by sharing my experience I can prevent someone else from the horrors I have faced.”
Professionally, Janine has experience in the health care system, administratively. She also has vast experience in writing and editing. The EPIC Foundation is honored that Janine is using her skills and expertise to assure that we are at our highest level of excellence.
We know that Together, We are EPIC!
Janine can be reached via e mail at email@example.com or via phone at 888-862-5554, Ext. 716